Frequently Asked Questions
Everything you need to know about the world's most versatile kitchen appliance.
What is included in the Thermomix® TM6 box?
The Thermomix® TM6 comes with a Varoma steaming attachment, measuring cup, simmering basket with lid, splash guard, butterfly whisk, spatula, and the 'Simple Ideas' welcome book.
How long does shipping take for new orders?
Standard shipping typically takes 5-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is the return policy for Thermomix® products?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund, subject to our terms and conditions.
Does the Thermomix® come with a warranty?
Yes, every new Thermomix® TM6 purchased for household use comes with a 2-year limited warranty covering manufacturing defects and parts.
Can I pay for my Thermomix® in installments?
Yes, we offer various financing options and payment plans through our partners to help you spread the cost of your investment over several months.
How do I access Cookidoo® recipes?
The TM6 features built-in Wi-Fi, allowing you to browse and sync recipes directly from the Cookidoo® platform on your device's touchscreen with an active subscription.